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Rules of the Ride

CARSS Riders, please read the following guidelines prior to your first ride. If you have any questions, please feel free to Contact Us.


Rules of the Ride

  • Do not phone the volunteers directly on their cell phones.  All requests must go through the main number 415-944-5474.

  • Same Day and Reserved Rides must be requested through the Program Manager at 415-944-5474.

  • Be at your designated place at the time specified.

  • No tipping.  Our volunteers are happy to be providing the service, your thanks is a wonderful tip in itself.

  • If you have a complaint about a Volunteer Driver, contact the Program Manager to make a report.  

  • Be respectful during your ride.  Do not use profanity or otherwise verbally or physically abuse the Driver.

  • Symptom Free.  Riders agree, to the best of their knowledge, they have not been exposed to COVID-19, display symptoms of COVID-19 or would test positive for COVID-19.

  • Proof of vaccination is required to be on file.

  • Masks required in the car. 

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