Rules of the Ride

CARSS Riders, please read the following guidelines prior to your first ride. If you have any questions, please feel free to Contact Us.

C1CC155F-F3DD-4745-B242-21C42A18C16E.jpeg

Rules of the Ride

  • Do not phone the volunteers directly on their cell phones.  All requests must go through the main number 415-944-5474.

  • Same Day and Reserved Rides must be requested through the Program Manager at 415-944-5474.

  • Be at your designated place at the time specified.

  • No tipping.  Our volunteers are happy to be providing the service, your thanks is a wonderful tip in itself.

  • If you have a complaint about a Volunteer Driver, contact the Program Manager to make a report.  

  • Be respectful during your ride.  Do not use profanity or otherwise verbally or physically abuse the Driver.

  • Symptom Free.  Riders agree, to the best of their knowledge, they have not been exposed to COVID-19, display symptoms of COVID-19 or would test positive for COVID-19.

  • Proof of vaccination is required to be on file.

  • Masks required in the car.